Emotional Intelligence- The key to success in the workplace

Success in the workplace is determined less by IQ and more by Emotional Intelligence (EI).

EI is necessary for people to work together in harmony towards the organisation’s goals
EI is largely learnt.
EI is nothing but maturity and character.

Why EI is important
Good leadership works through emotions
Emotions are important because of the open loop nature of the limbic system.
Open loop system depends on external forces to regulate itself.
People rely on connections with others for their emotional stability
Negative emotions must be controlled
Anger, anxiety and depression can divert attention from the task at hand.
An upset person finds it difficult to empathise with others.
On the other hand, positive emotions increase optimism, helpfulness and creativity.
Emotionally intelligent leaders create resonance.
Effective leadership involves a combination of feeling and thought

In many situations, especially during stress and emergency, the emotional centres command the rest of the brain .
The ability to sooth the surge of emotions – particularly intense surges – is an important skill.
The brain’s design means that a person has little control over when he or she is swept by an emotional wave.
However, through effort, behavior change or even medication, individuals can exert control over how long and intensely an emotion will endure.